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What is this Privacy Policy for?

This privacy policy is for this website governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Pembrokeshire Windows this.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: 

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.



Environmental Management System 2015

Elite Cleaning Service Ltd

Elite Cleaning Service Ltd has introduced an Environmental Management System based on the following principles.We initially assessed our activities, products, processes and services that might affect the environment, and have broken them down into the following categories.

These include but are not limited to:

  • Efficiency
  • Chemicals and waste products
  • Transportation
  • Deliveries
  • Substainability
  • Recycling

This led us to produce and continually develop our first Environmental Policy in 2011, and subsequently then a Sustainability Policy also 2011. These Policies seek to put in place an environmental improvement programme so that our business has less and less negative impact on the environment year on year.

Elite Cleaning Service Ltd and its suppliers are fully aware that some of our processes that may likely affect our environment; however our management and staff are committed to continual improvement and review wherever possible, in an effort to reduce such impact regardless of legislation or minimum standards.

Elite Cleaning Service Ltd is committed to protecting the environment at all levels of our business activity. We endeavour to influence our industry in minimising the impact of our activities on the environment, particularly with regards to the products we supply and use, and the services we provide, we encourage our suppliers and clients to do the same wherever possible.

Both our Environmental Policy and Sustainability Policy are covered in our induction process, as well as displayed prominently on staff notice boards and is included in all site packs stored within our client’s premises and is present in all our company vehicles.

The key points of this strategy are:

  •         Efficiency

Reviewing the efficiency of our business including paper usage, energy and raw materials usage.

  •         Chemicals and waste product.

Reviewing the quantity and concentration of chemicals purchased.

  •         Transportation

Reviewing the type and usage of company vehicles.

  •         Deliveries

Ensuring deliveries are made in an organised and efficient manner and duration.

  •         Sustainability

Ensuring our supply partners and ourselves work in a responsible and sustainable way.

  •         Recycling

Put in place a process of recycling as much waste as is possible.

This has led us to having written procedures which allow us to control any activities that might have a significant environmental impact, and are covered in more detail in our Environmental and Sustainability Policies.

This system is audited periodically to ensure it is operated effectively by our Contracts Managers using advice from Netregs and Envirowise, with all recommendations being made to our Director. A formal review of this Environmental Management System is completed by our Managing Director, on an annual basis alongside all our other Company Policies on or around the 2nd March each subsequent year.

David Hassall

Managing Director

Elite Cleaning Service Ltd

Dated 2/03/15

Health and Safety Documentation

Section 1 - Policy & Organisation Section 2 - Administration Section 3 - Training & Supervision
Section 4 - Risk Assessments Section 5 - Safety Committees Section 6 - Fire Procedures
Section 7 - First Aid Section 8 - Chemicals Section 9 - Electrical Equipment
Section 10 - Manual Handling Section 11 - Employee Accident Section 12 - Hygiene & Welfare
Section 13 - Contractors Section 14 - Display Screen Equipment Section 15 - Occupational Health


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